FAQ's

Do the rooms have private bathrooms or are they communal?
Each room has its own private bathroom with shower.

Is there an Internet Point on the property?
Yes, there is an internet point in the reception area that is free for our guests to use.

How many floors are there? Is there a lift?
The Hotel Orcagna occupies 5 floors, 4 or which are served by a lift. Any guests with queries regarding mobility issues should leave a comment in the appropriate box on our Live Bookings page.

Does the Hotel Orcagna Firenze offer last minute deals?
Yes, check our Real Time Booking System.

What’s the cancellation policy?
Bookings may be modified or cancelled up to 2 days before your arrival at no cost, or 1 day before your arrival at the cost of the first night.

Does the Hotel Orcagna Florence have air conditioning in the rooms?
Yes, the entire property is air conditioned and this is individually controlled in the rooms.

Are staff on hand 24 hours?
Yes, they are.

Does the price include taxes?
Yes, all taxes are included in the price.

Does the Hotel Orcagna offer a shuttle service to and from the airport?
Unfortunately not – check our Location page for a satellite image and detailed instructions on how to reach us.

Are meals included?
Buffet Breakfast is included but not lunch and dinner.

How many stars does the Orcagna have?
Hotel Orcagna is a 2 Star hotel.

Is the price per room or per person?
Per room per night, up to 4 people per room.

Are pets welcome?
Small animals yes – but please let us know when booking.

Doe the Hotel Orcagna Firenze operate a car rental service?
Not directly, but we’ll be happy to arrange it on your behalf.